Privacy Policy for Xplain4All

Introduction

Welcome to Xplain4All! We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains what data we collect, how we use it, and your rights.

Xplain4All is operated by 365 Green (Family Partnership: E GREEN & T GREEN, ABN 22872790390), based in Gold Coast, Queensland, Australia.

1. Information We Collect

1.1 Information You Provide

Text Input

• The words, phrases, concepts, or sentences you enter for explanation
• Sent to OpenAI API for processing to generate three age-based explanation styles (Baby, Teen, Senior)
• Not stored permanently on our servers
• Cached temporarily in your device's local storage for the history feature

Email Address (Optional)

• Collected only when you subscribe to premium features
• Used solely for account management and subscription verification
• Not shared with third parties for marketing

1.2 Automatically Collected Information

Usage Data

• Number of explanations requested per day (to enforce free usage limits)
• Device type and operating system version
• App version
• Language preference

Analytics

• We use Firebase Analytics to understand app usage patterns
• Data is anonymised and aggregated
• Helps us improve the app experience

1.3 Information We Do NOT Collect

2. How We Use Your Information

2.1 Core Functionality

AI Explanations

• Your text input is sent to OpenAI's API to generate explanations in three styles: Baby (simple, child-friendly), Teen (casual, Gen Z), and Senior (nostalgic, analogy-based)
• OpenAI processes this data according to their privacy policy
• We do not store your explanations on our servers

Usage Limits

• We track daily usage locally to enforce the 10 free explanations per day limit
• Each explanation style request counts as one explanation
• Premium subscribers have unlimited access

2.2 App Improvement

• Anonymous usage statistics help us understand which features are most valuable
• Crash reports help us fix bugs and improve stability
• Analytics data is aggregated and cannot identify individual users

2.3 Subscription Management

• Email addresses are used for subscription verification and account management
• We may send essential account-related emails (e.g., subscription confirmations)

3. Data Sharing and Third Parties

3.1 Third-Party Services

OpenAI API

• Your text input is sent to OpenAI for AI-powered explanation generation
• OpenAI's privacy policy: https://openai.com/privacy
• Data is transmitted securely via HTTPS

Firebase (Google)

• Analytics and Remote Configuration
• Privacy policy: https://firebase.google.com/support/privacy

Google Play Store / Samsung Galaxy Store

• Subscription payments are processed by the respective app store
• We do not have access to your payment information
• Google's privacy policy: https://policies.google.com/privacy
• Samsung's privacy policy: https://account.samsung.com/membership/pp

3.2 No Data Sales

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage and Security

4.1 Local Storage

Explanation History

• Stored locally on your device using Hive (local database)
• Not synchronised to cloud servers
• Deleted when you uninstall the app

Preferences

• Language preference and settings stored locally
• Not accessible to us or third parties

4.2 Server-Side Data

Minimal Server Storage

• We do NOT maintain a central database of user explanations
• API keys are stored securely in Firebase Remote Config (not accessible to users)
• Email addresses for premium subscribers are stored securely

4.3 Security Measures

• All API communications use HTTPS encryption
• Email addresses are stored in secure Firebase Authentication
• We follow industry-standard security practices

5. Children's Privacy

Xplain4All is designed to be suitable for users of all ages, including children. The "Baby" explanation style is specifically designed to be child-friendly. We do not knowingly collect personal information from children under 13 without parental consent.

If you believe a child under 13 has provided us with personal information, please contact us at hello@365.green, and we will delete it promptly.

6. Your Rights and Choices

6.1 Access and Deletion

Local Data

• Clear history: Tap "Clear History" in the app's History screen
• Reset settings: Uninstall and reinstall the app

Email Address

• Contact us at hello@365.green to request deletion of your email from our records

6.2 Opt-Out Options

Analytics

• You can disable analytics tracking in your device's system settings
• Note: This may affect some app functionality

6.3 Data Portability

• Explanation history is stored locally on your device
• You can export history by sharing individual explanations

7. International Data Transfers

Xplain4All is available worldwide. Your data may be processed in:

• Australia (our business location)
• United States (OpenAI and Firebase servers)

We ensure adequate safeguards are in place for international data transfers, in compliance with applicable laws including the Australian Privacy Act 1988.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes:

• We will update the "Last Updated" date
• We may notify you via the app or email (for premium subscribers)

Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data:

10. Summary of Key Points

By using Xplain4All, you agree to this Privacy Policy.